Privacy policy

Learn how we safeguard your data and respect your privacy. Our policy details what we collect, how we secure it, and how it’s used to enhance your experience. You can also review your rights to manage your personal information at any time.

Information we collect

We collect only the information necessary to provide our services securely and efficiently. This includes:

  • Account details: Email, username, and profile settings.
  • Communication recordsMessages with our support team and order-related conversations.
  • Order information: Your order details, preferences, and progress tracking.
  • Payment data Transactions are securely processed through our payment provider (we never store full payment details).

How we use your data

We never sell your data to third parties, your data is used exclusively for:

  • Authentication: Manage login credentials, profiles, and session tokens.
  • Order processing: Track order details, status, payments, and booster assignments.
  • Financial data: Manage wallet balances, transactions, and refunds.
  • Communication: Store messages, notifications, and chat history.
  • Security & Analytics:Monitor logins, prevent fraud, and track order performance.
  • Preferences: Save settings, notification preferences, and communication choices.

Data security

We take data protection seriously and use robust security measures to keep your information safe:

  • Encryption: Sensitive data is encrypted to prevent unauthorized access.
  • Secure transactions: Payments are processed through industry-leading security protocols
  • Regular audits: We conduct security checks to maintain system integrity.
  • Strict access controls: Only authorized personnel can access essential data.

Your rights

You have full control over your personal data and can:

  • Access: your stored information anytime.
  • Request corrections: if any data is inaccurate.
  • Delete your data: or withdraw consent of processing.
  • Request a copy: of your stored personal data.

This privacy policy may be updated periodically. We will notify you of any significant changes. By using our services, you agree to the terms of this privacy policy.

Last updated: March 2, 2025